17 Apr Why You Should Consider Working with a Virtual Assistants
There is no doubt the COVID pandemic changed the global face of business in many ways. While the world is, hopefully, transitioning back to a more “normal” pre-COVID posture, it is clear that many of the changes that came with the pandemic are here to stay. One of those changes is the increased adoption of virtual assistants.
Virtual assistants are now being used in most areas of business, and business brokerage is no exception. In fact, owner of MOD Assistants, Jaclyn Poole, even goes so far as to state that most successful business brokers and M&A advisors are already using virtual assistants. During our recent webinar entitled “Using a Virtual Assistant,” Poole went into specifics about what virtual assistants can do for those working in our industry.
What is Mod Assistants?
Based in Pittsburgh, Pennsylvania, MOD Assistants was created in 2016. That means that Poole has almost a decade of experience with business brokers. What makes MOD Assistants unique, and potentially quite empowering is this virtual assistant company is specifically built around the needs of small business owners and business brokers.
It is important to note that MOD Assistant’s virtual assistants are all U.S. based. U.S. based virtual assistants may be more expensive per hour when compared to working with virtual assistants who are around the world. For example, many virtual assistants are based in the Philippines. However, Poole notes that MOD Assistants come with a range of benefits that would be very difficult to replicate.
Training Designed for Business Brokers
For example, MOD Assistants has virtual assistants that have training that is specific to the needs of business brokers and M&A advisors. Importantly, Poole notes that they stay on good terms with their virtual assistants, meaning that current virtual assistants will train their replacements before moving on. This helps to maintain the stability of the client-virtual assistant workflow.
It is Poole’s view that virtual assistants can be partners in a business broker’s operations. The process really begins with business brokers defining what they need from the virtual assistant, both in terms of tasks to be performed and the number of hours to be worked.
How to Get Started
Poole strongly recommends making a list of the top three tasks that a virtual assistant could perform. These should be tasks that the business broker feels comfortable handing over. Additionally, she strongly advises against creating a long list of tasks to be allocated to a virtual assistant right away, as that can overwhelm the assistant and start the relationship off on the wrong foot.
In our next article, we’ll look at some of the top ways that virtual assistants can help you. Poole believes that virtual assistants can assist business brokers and M&A advisors in empowering and often surprising ways.
